1-784-534-7006 – all Online Banking related texts will be sent through this number and all commands are to be sent to this number.
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Frequently Asked Questions
LOAD All FAQ TEXT BANKING WEB PORTAL AND MOBILE APP LOANS AND MORTGAGES SAVINGS AND CHEQUING ACCOUNTS FOREIGN EXCHANGE CREDIT CARD CERTIFICATES OF DEPOSIT (CD) ONLINE BANKING ACCOUNTS
You will receive a text stating that the transaction was successful within 2 minutes of sending the request.
In the case of a Savings account you send the following command:
BALS (alias on the account) i.e. BAL SAVINGS
For Chequing accounts:
BALC (alias on the account) i.e. BAL CHEQUING
Yes, at least the first letter of the command must be upper case.
It should not take more than 2 minutes.
GIVE (Peer’s nickname) i.e. GIVE John
PAY (Merchant’s nickname) i.e. PAY VINLEC01
TRANSFER (Transfer’s nickname) i.e. TRANSFER SAVINGS
On the web portal or on the mobile app, ensure that the merchant/utility you wish to pay has the “Enable Pay by Text” box ticked and the “Default amount” box is populated.
On the web portal or on the mobile app, ensure that the go to “Transfers by Text” and add the transfer you may wish to perform, ensure that the “Default amount” box is populated.
On the web portal or on the mobile app, ensure that the Peer you wish to send monies to has the “Enable Pay by Text” box ticked and the “Default amount” box is populated.
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